Conference

Use the Conference feature (also known as a Conference Call or Bridge) to allow several callers to communicate with each other over a voice call. Once created, callers join the call, and the moderator presides.

In this section, view all the configured Conference groups:

• Name: The name of the Conference.
• Extension: The dial-in numbers for callers to reach the Conference.
• Active Participants: All callers who have joined the Conference.

Edit Existing Conference

1. Click on the existing Conference name to edit the following fields:

Field details:

• Name: Conference room identifier.
• Extension: The dial-in number for callers to reach the room.
• PIN and Moderator PIN: Configure the Personal Identification Number (PIN) and Moderator PIN for more security. They're required to enter the room.

• Quality: Set the amount of bandwidth available per caller in kilohertz (kHz):

  Narrow Band- 8 kHz (G711)

  Wide Band1- 16 kHz

  Ultra Wide Band- 32 kHz

• Max Members: Limit the number of concurrent callers this conference must allow.

  Note: The preset of '0' Max Members allows an unlimited number of callers to join the conference.

  

• Click Save to keep the new settings.

Conference calls for external callers

Only internal callers can use the above-mentioned standard Conference configuration.

To allow external numbers to dial into the conference, set up a Customer DID and set the Destination to Internal, and then select the available pre-configured conference.

(DID: Direct Inward Dialing)

Conference call keypad options

Callers can use the keypad to control the audio on the conference call.

Key	Result	Description
0	Mute	Mute your microphone. The other callers can't hear you
1	Vol talk -	Decrease the volume (sensitivity) of your microphone by 1 unit
2	Vol talk reset	Reset the volume (sensitivity) of your microphone to the default value
3	Vol talk +	Increase the volume (sensitivity) of your microphone by 1 unit. The other callers hear you louder
4	Vol listen +	Increase the volume of the speakers by 1 unit. You hear other callers louder
5	Vol listen reset	Reset the volume of the speakers to it's default value
6	Vol listen -	Decrease the volume of the speakers by 1 unit
7	Energy +	Increase the minimum energy threshold by 1 unit (Only when you speak, the background noise above this threshold get bridged into the conference)
8	Energy reset	Reset the minimum energy threshold to it's default value
9	Energy -	Decrease the minimum energy threshold by 1 unit
*	Deaf/mute	Mute your speakers and the microphone in one action
#	Hang up	Disconnect the call and leave the conference